Frequently Asked Questions
Find answers to common questions about using SATINE X
How do I convert my crypto to Naira?
Simply create an account, deposit your Bitcoin, Ethereum, or USDT to your unique wallet address, and request a withdrawal to your Nigerian bank account. The process typically takes 5-30 minutes depending on blockchain confirmations.
What cryptocurrencies do you support?
We currently support Bitcoin (BTC), Ethereum (ETH), and Tether (USDT). We are actively working to add more cryptocurrencies based on user demand.
How long do withdrawals take?
Once your crypto deposit is confirmed (usually 1-3 blockchain confirmations), Naira withdrawals to your bank account are processed instantly. Most users receive their funds within 5 minutes.
What are your fees?
We charge a competitive 1.5% conversion fee. There are no hidden charges, no deposit fees, and no withdrawal fees. The rate you see is the rate you get.
Is SATINE X safe?
Absolutely. We use bank-grade encryption, 2FA authentication, PIN protection for transactions, and cold storage for crypto assets. Our platform is built with security as the foundation, not an afterthought.
What is the minimum deposit?
The minimum deposit is 0.001 BTC, 0.01 ETH, or 10 USDT. There is no minimum for withdrawals — you can withdraw any amount to your bank account.
Do I need to verify my identity?
Yes, for security and regulatory compliance, we require KYC verification for withdrawals above N100,000. This involves uploading a valid government ID and a selfie. Verification is usually completed within 24 hours.
Can I refer friends and earn?
Yes! Our referral program gives you N500 for every friend who signs up and completes their first transaction. Share your unique referral code from your dashboard.